Frequently Asked Questions
Ordering
How do I place an order?
All orders are placed online at billybread.com/shop. Browse the current menu, add items to your cart, and checkout. Orders must be placed by Thursday for Friday pickup or delivery.
How far in advance do I need to order?
Orders close Thursday. Same-day Friday orders are not accepted as everything is baked fresh to order.
Can I order by phone or text?
For the best experience, orders should be placed through the website. For questions, you can reach Billy at 323-580-9137 or billybreadla@gmail.com.
Pickup and Delivery
Where is pickup located?
Pickup is in Newbury Park, CA. The exact address is provided after your order is confirmed.
Do you deliver?
Yes, local delivery is available in the Newbury Park and surrounding area. Delivery details and fees are provided at checkout.
Bread Care
How should I store my bread?
Store sourdough at room temperature wrapped in a cloth or paper bag for up to 3 days. Avoid plastic bags — they trap moisture and soften the crust.
Can I freeze Billy Bread?
Yes. Slice before freezing for easy toasting. Sourdough freezes beautifully for up to 3 months.
How do I refresh a loaf?
Run the crust briefly under water, then bake at 350F for 10-12 minutes. It comes back to life like it just came out of the oven.
Sourdough
What makes sourdough different from regular bread?
Sourdough is naturally leavened using a live fermented starter instead of commercial yeast. The slow fermentation process develops complex flavor, improves digestibility, and means no preservatives are needed — just flour, water, salt, and time.
Does Billy Bread use commercial yeast?
No. All Billy Bread sourdough is naturally leavened using a live starter that has been maintained since 2012.
Is sourdough gluten-free?
No. Sourdough contains wheat and is not gluten-free. Billy Bread does offer seasonal gluten-free products — sign up for the email list to be notified.
The Sourdough Class
What will I learn in the class?
You will go through every step of making Coyote Sourdough by hand — mixing, stretching, folding, shaping, scoring, and baking. The class is beginner-friendly and runs approximately 2.5-3 hours.
What do I take home?
Every student leaves with a live sourdough starter, banneton, bench scraper, printed recipe and maintenance guide, one baked Coyote Sourdough scored during class, one dough to take home and bake the next day, and one fully fermented loaf ready to bake in the morning.
Is the class right for me if I have never baked bread before?
Absolutely. The class is designed specifically for beginners. No experience required.